Audio visual solutions

Audio visual solutions that make every meeting work

Meetings that start late, remote participants who can't hear, equipment that varies room to room — these aren't minor inconveniences. They're the friction that slows decisions and makes collaboration feel harder than it should be.

Microserve designs, deploys, and manages audio visual solutions for organizations across BC and Alberta. From a single boardroom to a multi-site rollout, we make every space work the same way — every time.

See our AV services
HERO_BG — modern boardroom with AV equipment, 1440×600
MSFT
Microsoft Solutions Partner
Teams Rooms specialization
70+
70+ rooms modernized
Alberta Energy Regulator
1987
35+ years in operation
Founded in 1987
BC/AB
Local AV teams
Burnaby, Victoria, Calgary, Edmonton, Regina
The reality

Why AV problems cost more than they look

Your IT team didn't sign up to troubleshoot projectors before every 8am meeting. But that's where the tickets are going.

Common AV problems in BC and Alberta organizations
Audio that cuts out or echoes when remote participants join
Camera angles that make the back of the room invisible on screen
Mismatched equipment across rooms that requires re-learning every space
Login and cable switching that eats the first five minutes of every call
Remote participants who are technically present but effectively excluded

Every one of these has a fix. None of them requires a six-month project. The right AV service puts your teams back in control of their meetings — not their equipment.

What's covered

Audio visual solutions built for how your teams work

From the boardroom to the breakroom, from single-site installs to multi-province rollouts.

Meeting rooms

Smart, secure meeting spaces built on Microsoft Teams Rooms, with Copilot features that give every participant — in-room and remote — the same quality experience. Standardized across every room in your organization.

Boardroom-as-a-Service

Premium AV hardware and room control for executive spaces, delivered as a managed service. No capital expenditure, no ownership complexity — just a boardroom that works.

Digital signage

Real-time displays for corporate offices, campus environments, and multi-location organizations. Centralized content management so every screen stays current without IT involvement.

AV lifecycle management

Post-deployment support that keeps your AV infrastructure current — monitoring, firmware updates, and responsive support from a dedicated team.

How it works

Four steps, and a roadmap in five business days

Draft copy — confirm process language and timeline commitments with the AV delivery team before launch.

Step 01

Free AV assessment and room audit

Microserve walks through your spaces, documents existing equipment, and identifies gaps. No disruption, no commitment. Most assessments are completed within a week.

Step 02

Design and deployment roadmap in 5 business days

You receive a room-by-room design recommendation, projected outcomes, and a clear implementation timeline. You review and approve — nothing moves without sign-off.

Step 03

Managed rollout, minimal disruption

Device deployment, configuration, and integration managed by Microserve across all your locations. Your team isn't involved in the heavy lifting.

Step 04

Ongoing lifecycle management, one point of contact

Monitoring, firmware updates, responsive support, and a dedicated account contact who knows your environment. AV issues get resolved before your next meeting.

Not sure where to start?

Book a 30-minute AV assessment — we'll walk through your spaces, show you exactly where the gaps are, and give you a clear picture of what a consistent AV environment looks like. No commitment required.

Or call 1-800-661-7783
Customer proof

70+ meeting spaces, one consistent experience

CASE_STUDY_THUMB_AER — AER customer stories banner, 400×240
Case study
70+

The Alberta Energy Regulator modernized more than seventy meeting spaces with Microserve's managed AV services — one standard, every room.

Read the case study
"[Placeholder — specific outcome: meeting reliability improvement, IT time reclaimed, or remote participant experience.]"
64×64
[First Last]
IT or Operations Manager, BC/Alberta organization

Content gap: the AER story covers the multi-site buyer. Add a second testimonial from a smaller single-site organization (1–3 rooms) to cover SMB consideration-stage buyers.

Why Microserve

Why BC and Alberta organizations choose Microserve for AV

Certified Teams Rooms expertise, local teams, and one account contact for the full AV lifecycle.

Microsoft Solutions Partner — Teams Rooms certified

Dedicated expertise in Teams Rooms design and deployment. That certification means your meeting rooms are built to Microsoft's standard — not a workaround.

National coverage, local accountability

AV teams across British Columbia and Alberta, with offices in Burnaby, Victoria, Calgary, and Edmonton. A local point of contact and a team that can be on-site — not a remote help desk.

Vendor-agnostic with real certifications

We work with leading AV hardware vendors and aren't locked to a single manufacturer. The right hardware for your space, backed by certified AV designers.

End-to-end AV integration

From discovery and design through deployment, training, and ongoing management. One vendor, one account team, one phone number.

Flexible deployment

Single rooms, entire floors, or multi-site national rollouts — we scale to your footprint without making you manage separate vendors per location.

Industries

Audio visual solutions for organizations across

01 Healthcare

Compliant, reliable AV for clinical meeting rooms, telehealth facilities, and multi-site health authorities across BC and Alberta.

02 Public sector and education

Managed AV for government offices, municipalities, school districts, and post-secondary institutions with consistent room standards across locations.

03 Financial services

Secure, standardized boardrooms and meeting rooms for credit unions, insurance firms, and financial advisors managing client-facing environments.

04 Legal

Controlled AV environments for law firms requiring privacy, reliability, and a consistent room experience across office locations.

05 Energy and resources

Field-ready and office AV solutions for energy and resource sector operations across BC and Alberta.

FAQ

Common questions about audio visual solutions

Still unanswered? Call 1-800-661-7783 and ask an AV designer directly.

Yes. While Microserve is a certified Microsoft Teams Rooms partner and recommends it for most enterprise deployments, our audio visual solutions are also compatible with Zoom Rooms and Cisco Webex. We'll recommend the platform that fits your existing environment.

Ready to stop troubleshooting and start collaborating?

Organizations across BC and Alberta are standardizing their meeting rooms, boardrooms, and digital signage with Microserve. The first step is an AV assessment — we map your spaces, identify the gaps, and show you what a consistent AV environment looks like before you commit to anything.

What to expect

A 30-minute walkthrough of your spaces. A room-by-room view of the gaps. No sales pressure, no commitment.

1-800-661-7783