Managed IT services for BC, Alberta & Saskatchewan
Microserve delivers managed IT services across BC, Alberta, and Saskatchewan for organizations with 75–500 seats. 35 years in operation. A 24/7 network operations center. SLA-backed support that covers your full IT environment.
Lean IT teams carry risk they were never resourced for.
Mid-market IT teams in BC, Alberta, and Saskatchewan are running lean. One IT departure and you're covering ground you weren't hired to cover. One missed patch becomes a ransomware vector. One failed audit and your cyber insurance renewal gets complicated.
Managed service providers in Canada range from break-fix shops to genuine partners who know your environment before anything goes wrong. The difference shows up when your CFO asks why IT costs keep climbing, or when an incident happens at 2am.
Microserve works with organizations of 75–500 seats that need consistent, proactive IT management. From proactive monitoring to SLA-backed response, we keep your operations stable so your team can focus on running the business.
Eight areas of coverage across your full environment
Microserve's managed IT support covers help desk, endpoint management, network operations, cloud management, and security.
Specialist teams
Dedicated people for complex projects and daily IT operations, backed by 35 years of institutional knowledge.
Scales with you
Services that grow from 75 to 500+ seats without a disruptive overhaul.
Written SLAs
Contractual response time standards. You know what to expect before anything breaks.
Vendor partnerships
Enterprise tools and named relationships with Microsoft, Dell, Cisco, and Apple — without the enterprise price tag.
Resilience by design
Redundant systems and tested backups so a ransomware event or hardware failure doesn't stop your business.
Proactive monitoring
A team that learns your environment — not a generic helpdesk reading from a script.
Apple expertise
Apple device management via Microsoft Intune and zero-touch deployment. One of the few Western Canada MSPs with dedicated Apple depth.
Advisory and consulting
IT consulting, vendor management, compliance advisory, and access to Microserve's full partner network.
Three steps to a managed environment
Draft copy — confirm process language with the Microserve delivery team before launch.
Discovery call
We learn your environment, size, and priorities. No commitment.
Tailored service agreement
SLA, scope, and an onboarding plan built around your organization.
Ongoing proactive management
Monitoring, response, and regular reporting from day one.
Not sure if Microserve is the right fit?
Most IT assessments take less than an hour. You'll leave with a clear picture of where your environment stands and what it would take to stabilize it. No commitment after.
A municipality in Western Canada cut backup costs by 70% after migrating to a Veeam-based solution managed by Microserve.
Read the case study"We appreciate the ability to draw on Microserve's technical expertise, whether for cyber insurance requirements or other needs. Microserve has a level of competency, professionalism, and bandwidth that has certainly benefited us — we're not pushing up against the wall at any time in the near future."
Delivering managed IT in Canada since 1987
One of the longest-standing MSPs in Western Canada. Here's what that means for your organization.
35+ years in operation
Founded in 1987. We've seen technology change completely — and adapted every time, so our clients don't have to.
CRN MSP 500 Elite 150, 2019–2026
Independent recognition for service quality, technical depth, and client outcomes.
Offices in Burnaby, Victoria, Calgary, Edmonton, and Regina
Local engineers and account managers in your region — not a remote helpdesk three time zones away.
Serves 75–500 seat organizations exclusively
Not an afterthought to an enterprise practice. You are our market.
24/7 network operations center
Around-the-clock monitoring and response, with SLAs written into every agreement.
Microsoft, Apple, and Dell credentials
Microsoft Solutions Partner with Teams Rooms specialization, Apple Authorized Reseller, Dell Canada Partner of the Year 2022–2025 — better pricing, deeper support, faster escalation.
Sectors we work in across Western Canada
Regulated environments, audit cycles, and procurement processes differ by sector. Our engineers have worked inside each of these — .
Common questions about managed IT
Still unanswered? Call 1-800-661-7783 and ask an engineer directly.
Managed IT services is an outsourced model where a provider — called an MSP — takes ongoing responsibility for your IT infrastructure, support, monitoring, and security under a service level agreement. Instead of reacting to problems, your MSP proactively manages your environment so issues are caught before they affect your business.
IT is one of the highest-risk areas of a business when left under-resourced. Outsourcing to an MSP gives you access to a full team of specialists, predictable costs, 24/7 coverage, and a contractual SLA — without the cost or challenge of hiring and retaining that expertise internally.
Microserve specializes in medium to enterprise organizations with 75–500 seats. This is our primary market — not a segment we serve on the side.
Pricing is flexible. Microserve offers per-user and flat-fee models, customized to your environment and requirements. The best starting point is a conversation with our team to scope your needs accurately.
Yes. Our network operations center runs around the clock. Advanced alerting tools mean we're often aware of and addressing issues before you are.
Microserve offers professional services for cloud assessments, migration planning, and ongoing management — covering cloud-only, hybrid, and private cloud environments.
Longevity (35+ years), local offices across Western Canada, exclusive focus on the 75–500 seat market, and independent recognition including CRN MSP 500 Elite 150 for eight consecutive years. We don't just support your IT — we act as a long-term technology partner.
Financial services, insurance, law firms, construction, energy and gas, mining, government, healthcare, and restaurants — primarily across BC, Alberta, and Saskatchewan.
Ready to work with one of Canada's leading managed services providers?
Microserve has been the IT partner of choice for Western Canadian organizations since 1987. If you're evaluating managed services providers in Canada and want a partner with local offices, a 24/7 NOC, and SLAs built around your environment — the next step is a conversation.
A brief call to understand your environment. No sales pressure. A clear answer on whether we're the right fit.
1-800-661-7783